CUSTOM POINT SYSTEM
Points are accumulated over time based on pre-booking, referrals, and retail purchases. Every 1,000 points is worth $1.
• 5,000 points for new clients pre-booking.
• 2,000 points for every guest pre-booking.
• 20,000 points for every new guest you refer to the salon.
• Your referred friend receives $20 off their first time here as well!
CONFIRMATION & CANCELLATION POLICY
For the convenience of our guests, Core Salon has an outstanding confirmation system. We confirm via text and email. If you do not confirm via text or email, our Front Desk Coordinators confirm by phone 24 hours before your appointment. If for any reason you do not wish to receive any of these 3 confirmation tools we use, it is your responsibility to remember your appointments.
At Core Salon, we value every guest and their reservations. If a guest cancels their appointment within 24 hours of their reserved time or if a guest does not attend their appointment, it creates an unfortunate outcome not only for guests who requested an appointment and could not reserve one, but also for our stylists who work very hard. It makes it next to impossible to fill that reserved appointment. We understand life happens, emergencies arise and unforeseeable occurrences prevent attendance to an appointment.
Please be aware of our cancellation policy. This policy is in place to protect our staff. We have a 24-hour cancellation policy for all our salon services. A credit card is required to reserve these appointments. If you need to change or cancel your appointment, we ask for at least a 24-hour notice. If a cancellation is made without sufficient notice a 50% service charge may apply. If an appointment is missed entirely without notice 100% service charge may apply. For large appointments over 2 hours long we do require a 50% deposit to hold your appointment, this deposit is put in your account to use toward your service. However, if you change or cancel your appointment within 48 hours of the original appointment you will forfeit your deposit which is non- refundable.